> ## Documentation Index
> Fetch the complete documentation index at: https://docs.avoca.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Speed to Lead

> Outbound call for urgent HVAC service with waived dispatch fee

## Overview

This demo shows an outbound speed-to-lead call where the AI agent contacts a customer who needs urgent HVAC service for a 15-16 year old AC unit that's not cooling effectively and sometimes stops running.

## Key Highlights

* **Proactive Outreach**: Quick response to service request
* **Fee Waiver**: Dispatch fee waived for speed-to-lead
* **Problem Discovery**: Identifies intermittent operation issue
* **Successful Booking**: Converts lead to appointment

## Video Demo

<iframe src="https://share.descript.com/embed/jakFDzEfVqW" width="100%" height="600" frameBorder="0" allowFullScreen className="rounded-xl" />

## Call Details

* **Unit Age**: 15-16 years old
* **Issue**: Not cooling effectively, intermittent operation
* **Special Note**: Dispatch fee waived

*Note: Recording cuts off before call ends as customer didn't hang up*

## What to Notice

1. Quick engagement on outbound call
2. Clear value proposition (waived fee)
3. Efficient problem identification
4. Smooth booking process