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GET
/
api
/
coach
/
{id}
Get a coach call evaluation
curl --request GET \
  --url https://enterprise-api.avoca.ai/api/coach/{id} \
  --header 'Authorization: Bearer <token>'
{
  "data": {
    "call_id": 123,
    "team_id": 123,
    "rubric_id": 123,
    "call_date": "2023-11-07T05:31:56Z",
    "call_time_local": "<string>",
    "duration_seconds": 123,
    "score": 123,
    "awarded_points": 123,
    "max_available_points": 123,
    "five9_call_id": "<string>",
    "agent_name": "<string>",
    "agent_id": "<string>",
    "customer_name": "<string>",
    "customer_phone": "<string>",
    "call_type": "<string>",
    "call_reason": "<string>",
    "direction": "<string>",
    "evaluation_answers": {}
  }
}

Authorizations

​
Authorization
string
header
required

API key in the format avoca_<64 hex characters>

Headers

​
x-team-id
integer

Target team ID. Required for multi-team (enterprise_all_teams / portfolio_all_teams) keys on v0 endpoints; single-team keys are locked to their team and omit it.

Path Parameters

​
id
integer
required

Coach call ID (number)

Response

The coach call

​
data
object

An evaluated coach (QA) call. evaluation_answers maps rubric item keys to "Yes" / "No" / "N/A" — join to GET /api/coach/rubrics via rubric_id for item names.