CRM Support
Avoca integrates with a range of CRM and field service management (FSM) systems to sync customer data, book jobs, and log communications. Integration depth varies by platform — ServiceTitan is the deepest integration, with full two-way data sync.Supported Platforms
ServiceTitan (deepest integration)
- ServiceTitan — Two-way integration: Avoca mirrors ServiceTitan data (customers, jobs, appointments, memberships, invoices, and more) for real-time lookups and analytics, books jobs directly, and writes notes, tags, and status updates back. See the ServiceTitan FAQ for sync details.
Field Service Management
- Housecall Pro — Customer lookup, scheduling, and job booking
- Jobber — Customer and job workflows
- Workiz — Customer lookup and scheduling
- FieldEdge — Lead-based customer workflows
- FieldRoutes — Pest control and lawn care workflows (lookup and booking tools)
Trade-Specific Solutions
- PestPac — Pest control workflows
- JobNimbus — Roofing and exteriors CRM
- AccuLynx — Roofing CRM with contact updates
- ServiceMinder — Franchise home-services platform
- Clypboard — Pest control operations
- IAA — Industry-specific workflows
General CRM
- HubSpot — CRM sync and scheduling
- Zoho — Lead intake (inbound-only)
- Salesforce — Supported for specific enterprise deployments (contact us)
Scheduling
- Google Calendar — Availability checks, booking, rescheduling, and cancellation for teams without an FSM
Custom Integration
- Any system — Push leads to Avoca via the Speed-to-Lead intake webhook, receive event webhooks, pull data from the Enterprise API, or work with our team on a custom booking integration so the AI can check availability and book jobs in your system.
What Integrations Enable
Depending on the platform, integrations power:- Customer recognition and history lookup during calls
- Real-time availability checks and job booking
- Notes, tags, and call summaries written back to the CRM
- Lead attribution and booking analytics
- Campaign audiences built from CRM data (ServiceTitan)
Getting Started
CRM integrations are configured with the Avoca team during onboarding:- Tell us which CRM/FSM you use
- Authorize the connection (OAuth or API credentials, depending on platform)
- We configure field mappings, booking rules, and sync preferences with you
- Test with sample data before going live