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This demo shows how the AI agent handles a customer who objects to providing information before hearing about rates and availability. The customer wants to check with their parents before booking.
Key Highlights
- Flexibility: Adapts process when customer objects
- Information First: Provides dispatch fee information upfront
- No Pressure: Accepts customer needs to check with parents
- Professional: Maintains helpful tone despite objection
Video Demo
Call Details
- Service: Plumbing
- Dispatch Fee: $70
- Availability: Same afternoon
- Outcome: Customer will check with parents first
What to Notice
- Quick pivot when customer objects to process
- Immediate provision of requested information
- No pushback on customer’s objection
- Respectful handling of decision delay