Overview
This demo shows how the AI agent handles a customer who decides to cancel their dryer vent cleaning booking after learning the price has increased significantly from their previous service.Key Highlights
- Price Transparency: Clearly states current pricing
- Acknowledges History: Recognizes previous lower pricing
- Respects Decision: Doesn’t pressure when customer cancels
- Professional Closure: Offers help with other services
Video Demo
Call Details
- Service: Dryer vent cleaning
- Previous Price: ~$140
- Current Price: $299
- Outcome: Customer cancels booking
What to Notice
- No defensive response about price increase
- Respectful handling of cancellation
- Professional closing despite lost sale
- Leaves positive impression for future business