Overview
This demo shows how the AI agent makes an outbound call to inform a customer about needing to reschedule their appointment due to high service volume, and successfully gets their agreement.Key Highlights
- Proactive Communication: Calls ahead rather than no-show
- Clear Explanation: Honest about high volume reason
- Apologetic Tone: Shows consideration for inconvenience
- Successful Outcome: Customer accepts rescheduling
Video Demo
Call Details
- Reason: High service volume
- Outcome: Customer accepts rescheduling
What to Notice
- Professional opening and identification
- Direct but polite delivery of news
- Apologetic without over-apologizing
- Secures agreement before ending call