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This demo demonstrates how the AI agent handles a customer who wants to reinstate a previously canceled appointment at the original time slot, with their daughter staying home for the service.
Key Highlights
- Flexible Response: Accommodates appointment reinstatement
- Clear Confirmation: Verifies all appointment details
- Family Coordination: Notes daughter will be present
- Smooth Process: Handles unusual request professionally
Video Demo
Call Details
- Situation: Previously canceled appointment
- Request: Reschedule at same original time
- Note: Customer’s daughter will be home
What to Notice
- No confusion about the reversal request
- Confirms original appointment details
- Notes alternate contact (daughter)
- Professional handling of unusual situation
