Overview
This demo demonstrates how the AI agent handles a true emergency situation - a sewer line backup causing water in the customer’s basement. Watch how the agent prioritizes urgency and books same-day emergency service.Key Highlights
- Emergency Recognition: Immediately identifies the urgent nature of the issue
- Empathetic Response: Shows appropriate concern for the customer’s situation
- Quick Action: Books same-evening emergency appointment
- Clear Communication: Confirms all details for emergency dispatch
Video Demo
Call Details
- Issue: Sewer line backup with basement flooding
- Resolution: Same-evening emergency appointment
What to Notice
- Immediate recognition of emergency situation
- Appropriate urgency in response
- Efficient information gathering without delays
- Clear confirmation of same-day service