Overview
This demo showcases exceptional emotional intelligence as the AI agent handles a maintenance call where the customer mentions their pet recently passed away. Watch how the agent balances professionalism with genuine empathy.Key Highlights
- Emotional Intelligence: Recognizes and responds to pet loss
- Genuine Empathy: Appropriate condolences without overdoing
- Smooth Transition: Returns to business professionally
- Successful Booking: Still achieves call objective
Video Demo
Call Details
- Service: AC maintenance check
- Special Note: Customer mentions recent pet loss
- Outcome: Appointment booked with empathetic interaction
What to Notice
- Natural recognition of emotional moment
- Appropriate level of empathy
- Respectful transition back to business
- Maintains warm tone throughout call