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This demo shows how the AI agent professionally handles a cancellation when the customer’s AC starts working properly after adjusting fan settings.
Key Highlights
- No Pressure: Accepts cancellation without pushback
- Positive Tone: Congratulates customer on fixing issue
- Efficient Process: Quick cancellation confirmation
- Professional Closure: Leaves door open for future service
Video Demo
Call Details
- Reason: AC working after fan setting adjustment
- Outcome: Appointment successfully canceled
What to Notice
- Positive response to self-resolution
- No attempt to retain appointment
- Efficient cancellation process
- Professional and friendly closing
