Overview
A new homeowner calls in to request quotes for replacing his AC unit and water heater, both original to the house and past their useful life. AI agent Sabrina runs full intake, confirms service area, and books a next-day appointment, all in one smooth call.You may hear beeps and skips in the demo calls, as they were used to remove PII of customers.
Key Highlights
- Natural voice: Warm, human reactions (“Got it. Congrats,” “Yeah, that’s pretty old for both”) instead of scripted responses
- Multi-service requests: Confirms and quotes both AC and water heater replacement in one call
- Flexible scheduling: Offers same-day or next-day slots, adjusts instantly when customer asks for a different time